Terms & Conditions

These Terms & Conditions govern your access to and use of au777, Bangladesh's trusted online casino and cricket betting platform. By registering an account, making a deposit, or placing a wager on any game or sporting event offered through au777, you confirm that you have read, understood, and agreed to every provision contained in this document.

au777 reserves the right to update or amend these Terms & Conditions at any time. Changes take effect upon publication on this page. Continued use of the platform after any amendment constitutes your acceptance of the revised terms. We recommend bookmarking this page and checking back periodically.

1. Eligibility & Age Verification

To open and operate an account on au777, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your membership:

• You must be at least 21 years of age. Proof of age may be requested at any time in the form of a valid National ID card, passport, or birth certificate.
• You must be a natural person. Corporate entities, bots, automated scripts, and any artificial agents are prohibited from opening accounts.
• You must provide accurate, complete, and truthful information during registration. Submitting false details is grounds for immediate account termination.
• You must not be a current employee, contractor, partner, or immediate family member of an au777 employee or business partner, as this creates a conflict of interest.

au777 reserves the right to request identity verification documents at any point. Accounts may be restricted until KYC verification is successfully completed. This process is designed to protect the integrity of our platform and the safety of all players.

2. Account Registration & Security

Each individual is permitted to hold one (1) account only. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any pending balances. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately.

Password & Login Security

You are responsible for all activity that occurs under your account. To maintain the security of your account, you agree to:

• Choose a strong, unique password that you do not use for any other online service.
• Never share your username or password with any other person, including family members.
• Notify our support team immediately if you suspect unauthorised access to your account.
• Log out of your account after each session, especially when using shared or public devices.

3. Deposits & Withdrawals

au777 supports a range of payment methods popular among Bangladeshi players. All transactions are processed in Bangladeshi Taka (BDT). The platform supports bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other local banking options for the convenience of players across Dhaka, Chittagong, Sylhet, and beyond.

Deposit Rules

When making a deposit to your au777 account, please note the following:

• Minimum deposit amount: ৳500. Maximum single deposit limits may vary by payment method and will be displayed at the point of transaction.
• Deposits are credited to your account balance immediately upon successful confirmation from the payment provider.
• You may only deposit funds using payment methods registered in your own name. Third-party deposits are not permitted and may trigger an account review.
• au777 reserves the right to decline or reverse any deposit that appears fraudulent, suspicious, or in violation of these Terms & Conditions.

Withdrawal Rules

Withdrawal requests are subject to the following conditions:

• Minimum withdrawal amount: ৳1,000. Withdrawals must be made to the same payment method used for the most recent deposit where possible.
• All active bonus wagering requirements must be fully met before any withdrawal request is processed. Incomplete rollover conditions will delay or prevent withdrawal.
• au777 processes standard withdrawal requests within 24 hours. In cases requiring additional KYC verification, processing may take up to 72 hours.

4. Bonus & Promotional Terms

au777 periodically offers bonuses and promotions to both new and existing players. All promotional offers are subject to the specific bonus terms communicated at the time of the promotion. The following general rules apply to all bonuses and free spins unless explicitly stated otherwise:

• Bonuses are issued in BDT and carry wagering requirements that must be met before any associated winnings can be withdrawn. Standard rollover is 20x unless otherwise specified.
• Welcome bonuses are available to new players only and may be claimed once per household or device. Attempting to claim a welcome bonus multiple times using different accounts is considered abuse.
• Bonuses are valid for 30 days from the date of issue. Any bonus or associated winnings not used or wagered within this period will expire and be automatically removed from your account balance.
• au777 reserves the right to modify, withdraw, or cancel any bonus or promotional offer at any time without prior notice if it suspects misuse, technical exploitation, or fraud.
• Free spins winnings are subject to a minimum 15x wagering requirement before they can be converted to withdrawable cash balance.

5. Gameplay Rules & Fair Use

au777 hosts a wide variety of games sourced from reputable providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game operates under its own set of rules, which are accessible within the game interface itself. Players are advised to review individual game rules before placing any wager.

Technical Failures

In the event of a technical failure, disconnection, or system error during an active game round, au777's policy is as follows:

• If a game round is voided due to a technical error on our end, the wager will be refunded to your account in full.
• If a game round reaches a valid final outcome before the disconnection, the result stands and winnings (if any) will be credited normally.
• Disputes arising from incomplete rounds must be reported to the support team within 48 hours of the incident for investigation.

Sports Betting (Cricket & More)

au777 offers sports betting on cricket events including the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international fixtures, and Bangladesh Tigers matches. The following rules apply to all sports wagers placed on our platform:

6. Prohibited Activities

The following activities are strictly forbidden on au777. Engaging in any of these actions will result in immediate account suspension, permanent ban, and potential legal action:

• Using the platform for money laundering, fraud, or any other financial crime. Deposits must represent legitimate personal funds only.
• Colluding with other players to fix match outcomes, exploit RNG patterns, or manipulate live dealer games in any way.
• Using automated software, bots, scripts, artificial intelligence tools, or any other non-human mechanism to interact with the platform or gain an unfair advantage.
• Attempting to hack, reverse-engineer, or interfere with the technical infrastructure, game servers, random number generators, or any security system of au777.
• Harassing, threatening, or using abusive language toward other players or any member of the au777 support and operations team.

au777's determination of prohibited activity is final. All decisions regarding account suspension, fund forfeiture, and bans are made at the sole discretion of au777 and are not subject to external arbitration unless required by applicable law.

7. Privacy & Data Protection

au777 is committed to protecting the privacy and personal data of all registered players. The collection, storage, and processing of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside this document. By registering an account, you consent to the data practices described therein.

We use SSL encryption across our entire platform to secure data transmission between your device and our servers. Your financial data, including payment method details and transaction history, is stored securely and accessed only by authorised personnel for the purposes of account management, fraud prevention, and regulatory compliance.

8. Responsible Gaming

au777 firmly believes that gaming should be an enjoyable form of entertainment. We are committed to providing a safe, controlled environment for all players and actively promoting responsible gaming practices. The following tools and resources are available to every registered player at no cost:

• Deposit limits: set daily, weekly, or monthly deposit caps to keep spending within a budget you are comfortable with.
• Session time-out: configure automatic logouts after a defined period of play to prevent extended unplanned sessions.
• Self-exclusion: request a temporary or permanent self-exclusion period at any time by contacting our support team. During a self-exclusion period your account will be fully suspended and you will not receive any promotional communications.

If you feel that gambling is negatively affecting your finances, relationships, or mental well-being, we strongly encourage you to contact our support team or seek assistance from a qualified counselling service. Remember: gambling is meant to be a leisure activity, not a source of income. For players in Bangladesh, please reach out to our support email for guidance — we respond within 2 hours, 24/7.

9. Limitation of Liability

To the fullest extent permitted by applicable law, au777 and its affiliates, directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to losses resulting from technical failures, server downtime, third-party payment provider delays, or game result disputes.

au777 makes no warranty, express or implied, that the platform will be available uninterrupted, error-free, or free of viruses or other harmful components. The platform is provided on an 'as is' and 'as available' basis. Your use of the platform is entirely at your own risk.

10. Amendments & Account Termination

au777 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address on file or via a prominent notice on the platform. Your continued use of the service after the effective date of any amendment constitutes binding acceptance of the updated terms.

You may close your account at any time by contacting our support team. au777 reserves the right to terminate any account at its sole discretion if it determines that a player has violated these Terms & Conditions. Upon termination, any real-money balance (after deducting applicable bonus amounts and pending wagers) will be processed for withdrawal to the player's registered payment method within a reasonable timeframe, subject to completion of any outstanding KYC verification.

11. Governing Law & Contact

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from your use of au777 that cannot be resolved through direct negotiation with our support team will be subject to binding resolution in accordance with the governing legal framework applicable to the platform. au777 operates as a safe and reliable platform committed to SSL encryption, fair play certification, and transparent business practices.

For any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact our support team by email at [email protected]. Our team is available around the clock, 24/7, and aims to respond to all inquiries within 2 hours. Players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar are all equally welcomed and served.